Personal Information

• Full name

• Email address

• Phone number (including WhatsApp)

• Country of residence
  

• Any information you provide through forms or inquiries

Automatically Collected Data

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Traffic source (e.g. social media, ads, search engines)

We use your information to:

• Respond to inquiries

• Provide information about The Grey House

• Connect you with authorized sales agents

• Send brochures and updates

• Improve website performance and user experience

• Analyze and optimize marketing campaigns

By submitting your information, you agree that your data may be shared with official sales representatives agents of The Grey House.

The official sales representatives agents should contact you directly.

We do not sell your personal data.

We use cookies and similar technologies to:

• Improve website functionality

• Analyze user behavior

• Support advertising and remarketing

You can manage cookies through your browser settings.

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. Data may be stored in secure systems, including email services, CRM tools, and analytics platforms.

We retain your data only as long as necessary to:

• Respond to inquiries

• Provide services

• Comply with legal obligations

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• The right to access your personal data

• The right to correct inaccurate data

• The right to request deletion (“right to be forgotten”)

• The right to restrict or object to processing

• The right to data portability

• The right to withdraw consent at any time

We process your data based on:

• Your consent (when submitting forms)

• Legitimate interest (to respond to inquiries and improve services)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect

• The right to request deletion of your data

• The right to opt-out of the sale of personal data (we do not sell personal data)

• The right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the details below.

For any questions or requests regarding your data:

The Grey House  by  Pt The Grey Story

Email: thegreyhouseofficial@gmail.com

Phone / WhatsApp: +62 889-8765-4320

We may update this Privacy Policy from time to time.

Updates will be published on this page with a revised effective date.